Chandon Associate

Job Locations US-CA-Yountville
Job ID
Seasonal Part-Time




Established by French Champagne house Moet & Chandon, and a part of the LVMH Moet Hennessy- Louis Vuitton group, Domaine Chandon is the brand home for Napa’s Favorite sparkling wine. Find with us a fantastic opportunity to immerse yourself in the business and learn more about the world of sparkling wine while working at our Visitor Center.

We are currently seeking outgoing individuals with a positive and professional attitude, experience in high volume hospitality staff, and impressive wine service and serving skills who are genuinely passionate about wine, to join our team.



The Chandon Associate is responsible for participating in day-to-day customer service, sharing the brand message and creating vibrant experiences for all guests. This position requires integrity and passion for excellence in hospitality customer service.




  • Stock wine consistently
  • Wash, dry and buff all glasses, plates, and utensils
  • Set up and break down of tour and tasting, VIP, large group and private tasting experiences
  • Keep all areas clear of debris, broken glass, water etc. in the tasting room and terrace as needed.
  • Opening and closing procedures




  • High School Diploma required.


  • Fluent in English language, second language helpful in communication with visiting public.

 Professional experience & know how:

  • 1 year in hospitality industry preferred, preferably in a back waiter or bar back role.
  • Complete multiple tasks with accuracy and urgency.
  • Ability to remain calm even under the most stressful situation.
  • Communicate through active listening skills and open ended questions to gather immediate and accurate insight into guest needs.
  • Knowledge of methods for providing customer service.

Technical skills:

  • Assess situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.
  • Work efficiently and follow company standards, with or without immediate supervision.

Additional information:

  • Ability to lift constantly (6 to 8 hours) from 0 to 10lbs, frequently (3 to 6 hours) 11 to 25lbs and on occasion (up to 3 hours,) up to 50lbs.
  • Ability to stand between 6 and 8 hours per day.


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